Prudential Alarm is a trusted name that we trust in our home and our neighbor's homes. Their sales staff are friendly, knowledgable and were able to recommend an efficient solution. Installation was top notch. We have had their home security system for a while now and I feel very comfortable knowing Prudential Alarm is protecting my family.
Terry M. - Birmingham, MI
Prudential Alarm’s people are very knowledgeable. I was very impressed with my sales rep and the installation. I really like my new system and the features that it has: arm and disarm system, lock or unlock front door, view security cameras, raise or lower the garage door along with thermostat and lighting control. I travel a lot, and this gives me the ability to check in while I am on the road. Customer service is outstanding!
Steven C. - Farmington Hills, MI
I absolutely love my new home security system! It is so comforting that I can check on my home, in real time, at any time from any where. The quality and picture on my cameras are as clear as my television. The whole process of purchase and installation was nearly effortless for me, which I highly appreciate. All around very happy customer.
Mindy W. - Ann Arbor, MI
I have had competitor's service for 5 years. With them I've had several problems, including the door sensor falling off, which I ended up having to repair myself as I could not get said competitor to come out in a timely manner. Long story short, I decided to try Prudential Alarm and I'm so glad I did. I have a brand new, updated system that offers complete remote control and I couldn't be happier with their professional and friendly customer service.
Grant T. - Auburn Hills, MI
I had an overall GREAT experience from start to finish and I am happy to now feel more comfortable and safe while in and away from my home... Robert was awesome to work with, very professional and knowledgeable and the two gentleman who came out to hook the system up were quick, on time and very nice.
Ashley F. - Fraser, MI
I LOVE Prudential Alarms. They came out quick and did such a great job. It's always better having the peace of mind that your home is ok. Hands down, best alarm place!
Olivia K. - Novi, MI
I'm glad we got the Sump Pump Monitoring option. It went off when I was not home. Thanks to the fact that Prudential was prompt with your call, We were able to get home in time to replace the sump pump before my basement flooded. My thanks to Prudential, because I really like that option and your response time really saved my basement.
Christopher D. - Shelby, MI
I am extremely satisfied with how the installation has taken place. Your installer was very professional and respectful. I'm glad I switched from ADT to Prudential Alarm!
Latonya S. - Detroit, MI
Thanks to all for their help on this. Your installer was great and jumped through hoops to get the system up and running. I appreciate everyone's efforts.
Mike C. - Ypsilanti, MI
I was jogging through my neighborhood and noticed a gentleman in a Prudential Alarm shirt playing with his family in the front yard of his home. It made me even more proud that I have your service knowing I'm supporting neighbors within my own neighborhood.
Stephanie P. - Roseville, MI
Within minutes, carbon monoxide detectors on every floor of the house were going off and Prudential Alarm called me immediately. Thank goodness Prudential called me because I was able to get my children and pets out safely.
Crystal J. - Canton, MI
My Husband and I Heard a loud noise at the back of my house. Glass was shattering from the sliding door in the kitchen. Prudential Alarm called me right away and I told them to send help because we thought someone was breaking into our house. It is reassuring to know that Prudential Alarm quickly notified the police and the officers were there fast.
Amanda H. - Grosse Pointe, MI
I wanted to drop you a note to let you know how courteous, and professional your installation team was. It is a pleasure to see that Prudential Alarm cares about customer service. Please tell your team, “Nice job & Thank you!”
Joe T. - Novi, MI
Steve and I want to thank you for installing our alarm system. We are really happy with the system and were pleased with the overall installation. We appreciate all you have done and we will continue to refer any friends and clients to you.
Steve & Jessica W. - Shelby Township, MI
I wanted to let you know about three of your employees who worked on installing the alarm system at our home last week. Josh and Dave were there almost a full day, leaving at about 8 p.m. My wife had asked them if they could finish in a day because she had an appointment the next morning, which she could not break. Not only did they finish their work despite running into some technical problems, they remained long enough to try to educate us on the system’s operation. A day or two later, Rob came by to check and make sure his team did what was expected of the installation. Overall we are very satisfied and would refer Prudential to our friends and family.
At all times Josh, Dave and Rob were polite, very professional, conscientious and sensitive to the fact that they were working in a “lived-in” home. Please accept our thanks for their good efforts. You are fortunate to have them.
Ron F. - Monroe, MI
Perfect from start to finish!
Joe A. - Shelby Township, MI